About the Role
Hays is the industry leader of automatic flow control solutions and hydronic balancing distinguished by its patented Mesurflo® technology and exclusive design. Hays is committed to exceeding customer expectations, building high quality products, and providing a friendly, safe, and fulfilling environment for employees. People love to work at Hays because we all share the same Core Culture Values:
ONE TEAM - Through humility, integrity, and determination we work together as ONE, to accomplish the objectives and priorities of the business.
PEOPLE FIRST - We care about the well-being and success of every person. Relationship development is central to everything we do.
CULTURE OF SOLUTIONS - We are curious, open, and flexible as we solve problems and strive to continuously improve.
ALL-IN ATTITUDE - We are committed to excellence and are fully engaged in helping move the company forward.
KEY RESPONSIBILITIES
Inspecting incoming purchased parts and in-house machined components per sampling plans. Conducting internal and external quality audits and performing source inspections. Managing overstock returns and coordinating with customer service to ensure satisfaction. Processing and overseeing Return Merchandise Authorizations (RMAs), including rework and restocking efforts. Evaluating customer complaints, logging them in the CRM, investigating issues, and communicating corrective actions to customers. Ensuring production activities follow established work instructions and compliance standards. Performing Production Part Approval Process inspections and collaborating with Engineering to address potential issues. Applying quality concepts and tools, including basic statistics, for inspection, testing, and validation. Promoting problem-solving techniques like root cause analysis to implement corrective actions and prevent recurring issues. Identifying and reporting non-conformances, managing discrepancy notices, and ensuring supplier follow-ups. Maintaining equipment calibration to meet established standards. Overseeing the system for non-conforming materials and facilitating corrective actions using tools such as 8D or DMAIC.
Responsibilities
Inspecting incoming purchased parts and in-house machined components per sampling plans.
Conducting internal and external quality audits and performing source inspections.
Managing overstock returns and coordinating with customer service to ensure satisfaction.
Processing and overseeing Return Merchandise Authorizations (RMAs), including rework and restocking efforts.
Evaluating customer complaints, logging them in the CRM, investigating issues, and communicating corrective actions to customers.
Ensuring production activities follow established work instructions and compliance standards.
Performing Production Part Approval Process inspections and collaborating with Engineering to address potential issues.
Applying quality concepts and tools, including basic statistics, for inspection, testing, and validation.
Promoting problem-solving techniques like root cause analysis to implement corrective actions and prevent recurring issues.
Identifying and reporting non-conformances, managing discrepancy notices, and ensuring supplier follow-ups.
Maintaining equipment calibration to meet established standards.
Overseeing the system for non-conforming materials and facilitating corrective actions using tools such as 8D or DMAIC.
What We Offer
Compensation - Competitive salary - depending on experience
Minimum Qualifications
Bachelor’s degree in Quality, Industrial, or Manufacturing Engineering or 3+ years of experience in an ISO-9001 QA system or an equivalent combination of education, training, and experience.
Ability to verify blueprint specifications by using calipers, micrometers, scales, torque, and pressure test equipment.
Proficient in Microsoft Excel, Word, Power Point, and Outlook.
Experience in creating test and audit reports in Excel or Word.
Excellent written and oral communication skills.
Must be detail oriented.
US Citizen.
Additional Preferred Qualifications
To Apply
If you are ready to take on this exciting opportunity at Hays Fluid Controls, we invite you to submit your resume with your relevant experience and skills to HR@haysfluidcontrols.com.